Frequently Asked Questions (FAQ)

1. What is ScrubsPlus?

ScrubsPlus is a premium provider of medical scrubs, specializing in high-quality, comfortable, and stylish scrubs for healthcare professionals. We also offer a fun collection of children's scrubs designed to brighten up their day.

2. What materials are ScrubsPlus scrubs made from?
Our scrubs are made from a blend ofpolyester and spandex. This unique combination makes our scrubs anti-odor, anti-wrinkle, anti-static, moisture-wicking, and incredibly soft.

3. What features do the ScrubsPlus scrubs jumpsuits have?
Our black scrubs jumpsuit features 9 functional pockets, including two zipper pockets and pen pockets, a tag hoop for a name card, slim-fit jogger-style pants with ribbed ankle cuffs, and a high waistband with an adjustable drawstring.

4. How do I care for my ScrubsPlus scrubs?
To keep your scrubs in the best condition, we recommend machine washing them in cold water with like colors and tumble drying on low. Avoid using bleach or fabric softeners, as they can affect the fabric's performance.

5. How can I place an order?
You can place an order directly through our website. Simply select the items you wish to purchase, add them to your cart, and follow the checkout process. If you have any questions or need assistance, please contact us at hello@scrubsplus.com.au.

6. What is your return and refund policy?
We offer a 30-day return window from the date of purchase. Items must be unused, in their original condition, and packaging to qualify for a return. Please email us at hello@scrubsplus.com.au with your order details and reason for return to initiate the process. For more details, please refer to our Return and Refund Policy.

7. How long does shipping take?
Shipping times vary depending on your location. Typically, orders within Australia are delivered within 3-7 business days. International shipping times may vary. Once your order is shipped, you will receive a tracking number to monitor its progress.

8. Do you offer international shipping?
Yes, we offer international shipping. Please note that return shipping costs and any import duties or taxes are the responsibility of the customer and are non-refundable.

9. How can I contact ScrubsPlus?
For any inquiries or assistance, please email us at hello@scrubsplus.com.au. We’re here to help and will respond as soon as possible.

10. Do you offer bulk or custom orders?
Yes, we offer bulk and custom orders for healthcare facilities and organisations. Please contact us at hello@scrubsplus.com.au with your requirements, and we’ll be happy to assist you.

11. Are ScrubsPlus scrubs eco-friendly?
We are committed to sustainability and are continuously exploring ways to make our products more eco-friendly. Our scrubs are designed to be durable and long-lasting, reducing the need for frequent replacements.

12. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress online.